Cycloop device

Cycloop User Manual

• Here is a link to the Cycloop Manual

Where does Cycloop work?

• In what countries does Cycloop work?

Frequently Asked Questions

• What number does Cycloop call from during an Alarm?
• How is Cycloop different from other trackers?
• Will Cycloop Sound an Alarm?
• How to get a location of Cycloop at any given time?
• Can I use Cycloop for real time tracking?

Less Frequently Asked Questions

• Is Cycloop waterproof?
• How long will Cycloop work in Alarm mode?
• Can I lend my Cycloop-equipped bike to a friend?

How does Cycloop work?

• Armed mode / Disarmed mode / Alarm mode

How to setup and test Cycloop

• How to trigger the alarm? It's not starting for me.

Monimoto and your phone connectivity

• Does Cycloop call ring when I have a silent mode on?
• Will Cycloop work with my smartphone?
• Can I receive notifications to multiple phones?
• Can I use multiple devices with a single phone?
• My phone does not have Google services, is there a workaround?
• I changed my smartphone. What do I need to do to make sure Cycloop works?

Troubleshooting

• I received "Signal lost" notification
• I am getting false alarms
• How to send a Diagnostic file to Cycloop/Monimoto support team?
• The device does not go into Armed mode after Snooze and remains in Alarm
• I am not getting location by SMS text message

Monimoto App

• Monimoto app explained
• What languages are your app and notifications available in?
• My Cycloop fails to pair with the app

Bluetooth

• Do you need to keep Bluetooth turned off on your phone?
• I cannot connect to paired Cycloop via Bluetooth

Your Account

• My phone number changed - what do I need to do?
• How to change owner of Cycloop?
• I unpaired Cycloop from my phone

Key Fob

• Cycloop Key Fob
• Two Cycloop devices - one Key Fob?
• Cycloop connects to the Key Fob from home

SIM Card

• Are there any fees I need to pay after purchase?
• How can I pay for Cycloop SIM card?
• Deactivated SIM card

Batteries

• What type of battery does Cycloop use, what kind of battery do I need for a Key Fob?
• What affects battery life? How can I save battery power?
• How do I know if my Cycloop's battery is empty?
• Why I did not receive Cycloop low battery notifications?
• Can I charge Cycloop batteries?