Why I did not receive Cycloop low battery notifications?

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  • Updated

Main reasons:

  • A temporary cellular network or internet error preventing the device from updating low battery status to App;
  • At the moment of regular update the Cycloop equipped vehicle was parked in an area without cellular network, for example: building/garage/workshop/underground/parking structure;
  • SIM card has no credit or SIM is blocked;
  • Cycloop battery died unexpectedly.

Also make sure you have allowed the Monimoto App to send push notifications in your phone's settings, if notifications are not allowed for the App then of course you will not receive any low battery notification from Cycloop.


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